We're searching a driven and customer-focused Specialist to join our growing Customer Operations team in Pune. In this role, you will be the first point of contact for our customers via our live chat platform. You'll deliver exceptional assistance, resolving a wide range of customer inquiries in a timely and efficient manner.

If you have a excellent understanding of customer service principles, are comfortable with technology, and possess excellent communication abilities, we encourage you to apply.

• Tasks include:
• Addressing to customer inquiries via live chat
• Assisting with technical issues and providing service information
• Managing accurate customer records in our CRM system
• Collaborating with other departments to ensure a seamless interaction

Become part of Eclerx as an Inbound Chat Analyst in Pune

Are you passionate about providing excellent customer service? Do you have a knack for connecting with people online? If so, then Eclerx might be perfect for you! We are currently seeking skilled Inbound Chat Analysts to join our team in Pune. As an Inbound Chat Analyst, you will be the first point of contact for our customers via live chat. You'll answer their queries, deliver support, and guarantee a positive customer experience.

At Eclerx, we offer a stimulating work environment where you can grow your skills and play a role in our success. We also provide rewarding compensation and benefits packages to ensure our employees are appreciated.

If in this exciting opportunity, please apply today!

Customer Support : Inbound Chat Analyst Opportunity at Eclerx Pune

Are you a passionate individual with strong interpersonal skills? Do you enjoy helping clients resolve their concerns in a timely and efficient manner? If so, then this rewarding Live Chat Specialist Role at Eclerx Pune could be the perfect fit for you!

At Eclerx, we are dedicated to providing exceptional customer service. Our team of skilled experts work together to provide a smooth customer experience.

• In the role of Customer Operations - Inbound Chat Analyst, you will be responsible for:
• Responding to user questions via live chat in a friendly manner.
• Resolving common concerns effectively and efficiently.
• Directing complex issues to the appropriate department .
• Ensuring a valuable customer experience.

If you are ready to join our growing team and make a real impact on our customers, we encourage you to apply!

Intriguing Opportunity at Eclerx! Inbound Chat Analyst for Customer Operations (Pune)

Eclerx is on the hunt for a skilled and enthusiastic Inbound Chat Analyst to join our growing team in Pune. In this key role, you will be the first point of contact for our valued customers, providing exceptional support via live chat. If you have a strong understanding of customer service principles and a talent for resolve customer queries effectively, we encourage you to apply!

• As an Inbound Chat Analyst, you will:Serve as the primary point of contact for customers via live chat
• Responsibilities include: Identifying and escalating complex issues to appropriate teams
• Qualifications: Proven customer service experience

We offer a rewarding work environment and the opportunity to grow your career in a leading company. Apply today and become part of the Eclerx team!

Begin Your Career as an Inbound Chat Analyst at Eclerx Pune

Are you a click here passionate individual with exceptional communication skills? Do you flourish in a fast-paced environment and appreciate helping others? If so, then an inbound chat analyst role at Eclerx Pune might be the perfect springboard for you!

At Eclerx Pune, we are committed to providing our customers with a seamless experience. As an inbound chat analyst, you will be the first point of contact for our clients, resolving their inquiries in a timely manner.

• Gain valuable experience in the customer service industry
• Develop your communication and problem-solving skills
• Work in a collaborative and supportive team environment
• Be rewarded with competitive compensation and benefits

If you are willing to learn and grow, we encourage you to apply today! Join our team at Eclerx Pune and make a difference in the lives of our customers.

Analyst - Customer Operations: Inbound Chat Role at Eclerx (Pune)

Are you a enthusiastic individual with strong customer service skills? Do you enjoy addressing customer inquiries in a fast-paced environment? If so, then this challenging opportunity at Eclerx might be perfect for you! We are currently seeking an Analyst - Customer Operations: Inbound Chat Role to join our supportive team in Pune.

As an Inbound Chat Associate, you will be the first point of interaction for our valued customers, offering timely and effective solutions to their concerns . You will leverage your expertise to troubleshoot a spectrum of customer issues through our online chat platform .

• Responsibilities include but are not limited to:
• Promptly and professionally responding to inbound chat inquiries
• Identifying and understanding customer needs
• Providing clear and concise solutions to customer problems
• Documenting customer interactions accurately
• Collaborating with other team members to ensure seamless customer service

If you are a results-oriented individual with outstanding communication skills and a commitment to delivering exceptional customer experiences, we encourage you to apply!